Get quick answers to common questions about our services to help you make informed decisions.
No, our shopping services cover a wide range of items from clothing,electronics, furniture, gadgets, beddings etc. As long as it is legal to be shipped, we can get it to your doorstep.
No, we shop for all clients across the globe. We also offer a new international shopping and gifting service for clients who want to surprise their loved ones abroad in the UK, US and Canada.
Sizing: If you are unsure about your size, please request the size chart before making a purchase. Refunds or returns cannot be accepted based on size or fit.
Conditions for Returns and Full Refunds:
- Items must retain their original tags and labels.
- Purchases must be returned within the store’s specified return timeline.
- All return shipping costs are the responsibility of the client, except when the error is made by Adalia Lagos.
Resold Items: If Adalia resells an item on your behalf, proceeds from the sale will be reserved as store credit and cannot be refunded in cash.
Important: All returns and refunds are subject to review and approval and must comply with our full Terms and Conditions.
Shipping is included on items posted on our IG page and items sourced using our “We Source” service, except otherwise stated.
We are very active on Instagram, but you can also email or WhatsApp us within our BUSINESS hours (9am – 9pm GMT) and we will reply as soon as we can.